Articles in this section

How to Unpack Items from an LPN Using ShipHero Mobile

Use ShipHero Mobile to unpack items from an LPN (License Plate Number) and place them as loose inventory in a warehouse location. This is useful when breaking down a box or pallet and making individual items available for picking.

There are two methods available:

LPN BETA NOTICE

LPN functionality is currently limited to the wholesale interface. Other LPN features are currently in Beta. To enable the full suite of LPN options for your account, please contact your Customer Success Manager (CSM) or email Support@shiphero.com.

Please note that as this feature is actively being developed, processes may change and you may encounter occasional bugs. If you experience any issues or have suggestions, please reach out to our support team—your feedback is greatly appreciated as we continue to refine the ShipHero platform!

Unpack from LPN with Search by Location

  1. From the main menu, tap Inventory.
  2. Select Search by Location.
  3. Scan or search the location that contains the LPN you want to unpack.
  4. On the location screen, find the LPN and the items you want to move.
  5. Tap the pencil icon next to the item quantity.
  6. Enter the number of units to remove from the LPN.

    If you are unpacking multiple different items from the same LPN, repeat this step for each item before continuing.

  7. Once all quantities are entered, tap the blue Move button.
  8. Scan or search the destination location (this can be the same location as the LPN or a different one).
  9. Tap Confirm to finalize the move.
Unpacking items from an LPN using the location page on ShipHero Mobile

Unpack from LPN with Search Items

  1. From the main menu, tap Inventory.
  2. Select Search Items.
  3. Scan or type the SKU you want to transfer from the LPN. The app opens the Edit Product screen for that SKU.
  4. Tap Edit Inventory next to the On Hand count. The app opens the Edit Inventory screen for that SKU.
  5. Tap Location Transfer at the bottom right.
  6. Scan or search the source LPN in the From field.
  7. Scan or search the destination location in the To field.
  8. Enter the quantity to unpack.
  9. Tap Confirm.
Unpacking items from an LPN using the mobile edit product page
Was this article helpful?
0 out of 0 found this helpful

More Resources

  • ShipHero Public API

    Connect your tools and AI agents directly to ShipHero with the Public API. Build powerful integrations, automate workflows, and tap into real-time data using the AI tools you prefer, with the option for secure, read-only access for AI-driven insights without added risk.

  • ShipHero Academy

    Explore ShipHero Academy for certifications, deep-dive training, and expert-led courses on WMS and fulfillment. Build your expertise and help your team operate at a higher level.

  • Change Log

    Stay up to date with the latest improvements across ShipHero. The Change Log gives you a clear view of new features, enhancements, and fixes as they roll out—so you always know what’s new and what’s better.