How to Set Up Multiple Shipping Accounts for a Single Carrier

ShipHero's 'warehouse profiles' feature allows you to connect multiple shipping accounts from the same carrier (i.e., two FedEx accounts). This article explains why multiple accounts from the same carrier may be needed for your operations and how to set this up using different warehouse profiles.

Why use Multiple Accounts with the Same Carrier?

How does it work?

How to Connect Multiple Accounts to the Same Carrier

Step 1: Create a New Warehouse Profile

Step 2: Connect the Additional Carrier Account

Step 3: Assign the New Profile to Orders

Why use Multiple Accounts with the Same Carrier?

At first glance, having two or more accounts with the same shipping carrier might seem inefficient. However, for many businesses — especially those with multiple locations or complex operations — using separate accounts with the same carrier is a common and smart strategy.

Here are some common reasons businesses choose to have multiple accounts with the same shipping carrier:

• Multiple Locations: Each warehouse or branch office may have its own account for localized management.
• Varying Rates & Services: Accessing different discounted rates or specialized services based on specific shipping needs.
• Departmental Billing: Allocating shipping costs to different departments or cost centers for budgeting.
• Client-Specific Billing: Managing separate billing for individual clients, common for fulfillment services.
• Automation & Integration: Optimizing shipping workflows and choosing the best account automatically via software.

How does it work?

The system first looks at the warehouse the order is shipping from, then the profile associated with the order when generating labels.

For accounts with a single warehouse, you must have a separate profile for each account you need to connect for the same carrier; this way the system is able to identify the correct carrier account when generating labels.

For example:

I have one warehouse and two UPS accounts based on where an order is shipping to. ABC123 is used for domestic orders and XYZ789 is used for international orders.