FedEx provides a full suite of services, including ground, express, and freight options, for everything from a single envelope to large, palletized shipments. To help businesses efficiently manage this extensive range of offerings, ShipHero is a certified FedEx Compatible Solution. This integration allows companies to streamline their operations and use FedEx's powerful network directly from a single platform.
This article covers:
- How to Generate a FedEx Meter Number
- Connecting Your FedEx Account to ShipHero
- FedEx Account Settings
How to Generate a Meter Number
To connect your FedEx carrier account to ShipHero, you must first create a FedEx account and generate a Meter Number. A FedEx meter number is a unique identification number that links your shipping account to online shipping tools and software.
Register for a FedEx meter number using the steps below:
- Navigate to the registration form on FedEx's site using the link below. You will be prompted to sign in if you are not already.
- Enter the required information in the FedEx registration form.
- Once you have completed the final step, your Meter Number will be provided.
FedEx Registration Form Answer Tips
Some of the questions on the FedEx registration form are aimed specifically at developers. Below are the typical answers required. If you have any questions or concerns about your FedEx account, always partner with your FedEx representative and their support teams.
Q: Do you intend to resell your software?
A: No
Q: Please check the box next to each type of FedEx web services you intend to use in your integration solution.
A: FedEx Web Services for Shipping (includes Rate, Track, etc.)
Q: Please indicate whether you are developing your FedEx integration solution as a Corporate Developer or as a Consultant.
A: Corporate Developer
Connecting Your FedEx Account
Before you can connect your FedEx account, you must have a meter number. If you don't have one, follow the instructions above, and then follow these steps to connect your account.
- Go to the Shipping > Carriers page and click Connect Carrier.
- Select FedEx from the dropdown menu.
- Enter the required information:
- Profile
- Warehouse
- FedEx Account Number
- FedEx Meter Number
- Click Connect.
FedEx Account Settings
When you first connect your FedEx account, there are other configuration settings available. These can also be updated after the initial connection by selecting the Pencil Icon on the account line.
- Third Party Billing Number: Bill this account instead of the connected account. More information about setting up a third-party billing account is available here.
- Third Party Billing Number for Taxes and Duties: Charge taxes and duties to this account instead of the connected account.
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Payment Type: Who will be charged?
- Sender: The connected account or third-party account will be charged.
- Collect: The FedEx account associated with the business address the order is being shipped to will be charged. Visit the following article for more information on FedEx Ground Collect.
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USPS Endorsement for SmartPost (now FedEx Ground Economy): Provides the Postal Service with instructions on how to handle the package if it's undeliverable.
- Address Correction
- Carrier Leave if no Response
- Change Service
- Forwarding Service
- Return Service
After your FedEx account is connected, more settings are available to determine how you want to use your account or to enable different settings based on the orders you are processing. These include:
- Cut-Off Time: Determines the shipping date printed on the label. Once the cut-off time is reached, labels will be generated for the following day. The carrier's cut-off time generally coincides with your carrier pick-up times; labels generated after pick-up don't ship that day, so you'd want the label to reflect the next shipping day accordingly.
- Label Date: When shipping with FedEx Express, the label must reflect the physical date it is handed off to the carrier. If you'd like to produce labels in advance and have a different date printed on the label, a setting in ShipHero will allow you to do this. More information about this setting can be found here: FedEx Express Advanced Label Ship Dates
- Hub ID: (Required for FedEx Ground Economy services) The number that corresponds with the nearest FedEx Ground Economy processing location to you. Contact your FedEx representative to confirm your Hub ID.
- Enable FedEx One Rate: Enable for FedEx One Rate shipping methods to show for your account. FedEx One Rate must be enabled by your FedEx account representative before you will be able to use these services. For more information about FedEx One Rate, visit our article: What is FedEx One Rate?
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Duty Payment: Determines how duties are charged for international shipments.
- Account (DDP - Delivery Duties Paid): The shipper will be charged duties associated with the shipment.
- Recipient (DDU - Delivery Duties Unpaid): The person receiving the package is responsible for paying the duties.
- Disable Quoting: Do not include this carrier as part of quoting or cheapest rate calculations.
- Backup Phone Number: If the order does not have a recipient phone number, use my phone number so FedEx does not throw an error.
- Sync TSCA Shipments: Sync documentation for shipments that contain toxic substances. If FedEx states they need to receive the appropriate documentation with shipments, check this box. This will generate the TSCA documentation for the current day's date and electronically send it to FedEx for shipments made through ShipHero.