How to Cycle Count Using ShipHero Mobile

Cycle counting allows you to count your inventory in batches on either a set schedule or as needed. ShipHero's mobile app lets your team record cycle count data in real time, and you can choose to count by location or by item type. This article walks you through how to conduct a Cycle Count in the ShipHero mobile app.

Table of Contents

• How to Conduct a Cycle Count - Locations Cycle
• How to Conduct a Cycle Count - Items Cycle
• Blind Count Option

How to Conduct a Cycle Count - Locations Cycle

1. On the Mobile App home screen, open the menu and select Inventory > Cycle Count.
2. Select a Cycle Count task from the list with Type: Locations.
3. Scan the location, then scan the items in that location to conduct the Cycle Count.

Navigation example of a Locations type Cycle Count

How to Conduct a Cycle Count - Items Cycle

1. On the Mobile App home screen, open the menu and select Inventory > Cycle Count.
2. Select a Cycle Count task from the list with Type: Products.
3. Go to the indicated location, scan it, and follow the on-screen instructions for the item to start with.
4. When all items have been counted, a Cycle Count complete message will appear in the app.

Navigation example of a Products type Cycle Count

Blind Count Option

While conducting a Cycle Count, you can choose to enable Blind Count. When Blind Count is enabled, the person assigned to count a particular item or location will not see the expected quantity. Any discrepancies will be visible on the final Cycle Count report, but not in real time.

When Blind Count is disabled, the counter can see the expected quantity and will receive an immediate error message if the count does not match. This gives them the opportunity to recount and correct the error on the spot.

Navigation examples when Blind Count is not enabled: user sees expected quantities and error messages.

Navigation example when Blind Count is enabled:
user is not shown a list or the expected quantities in the scanned location.