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How to Cycle Count Using ShipHero Mobile

Cycle counting lets you count inventory in batches, either on a set schedule or as needed. ShipHero's mobile app lets your team record cycle count data in real time, counting by location or by item. This article walks through conducting a cycle count in the ShipHero mobile app.

For an overview of cycle counting and how to create a cycle count, see Understanding Cycle Counting in ShipHero.

Table of Contents

How to Conduct a Cycle Count - Locations Cycle

  1. On the mobile app home screen, open the menu and select Inventory > Cycle Count.
  2. Select a cycle count task from the list with Type: Locations.
  3. Scan the location, then scan the items in that location to conduct the cycle count.

To see all locations associated with that cycle count, tap View counting list at the bottom of the screen.

Navigation example of a Locations type cycle count

How to Conduct a Cycle Count - Items Cycle

  1. On the mobile app home screen, open the menu and select Inventory > Cycle Count.
  2. Select a cycle count task from the list with Type: Products.
  3. Go to the indicated location, scan it, and follow the on-screen instructions for the item to start with.
  4. When all items have been counted, the app shows a Cycle Count Complete message.

To see all items you'll be counting, tap View counting list at the bottom of the screen.

Navigation example of a Products type cycle count

Blind Count Option

While conducting a cycle count, you can enable Blind Count. When Blind Count is enabled, the person counting an item or location does not see the expected quantity. Any discrepancies show up on the final cycle count report, but not in real time.

When Blind Count is disabled, the counter sees the expected quantity and gets an immediate error message if the count doesn't match, giving them a chance to recount and correct the error on the spot.

Navigation examples when Blind Count is disabled: the user sees expected quantities and error messages.

Navigation example when Blind Count is enabled: the user is not shown a list or the expected quantities in the scanned location.

More Resources

  • ShipHero Public API

    Connect your tools and AI agents directly to ShipHero with the Public API. Build powerful integrations, automate workflows, and tap into real-time data using the AI tools you prefer, with the option for secure, read-only access for AI-driven insights without added risk.

  • ShipHero Academy

    Explore ShipHero Academy for certifications, deep-dive training, and expert-led courses on WMS and fulfillment. Build your expertise and help your team operate at a higher level.

  • Change Log

    Stay up to date with the latest improvements across ShipHero. The Change Log gives you a clear view of new features, enhancements, and fixes as they roll out—so you always know what’s new and what’s better.