How to Use Mobile Replenishment (V1)

Efficiency in the warehouse starts with having the right product in the right place. To prevent shipping delays, your Pickable Bins must be consistently stocked from your Non-Pickable (Overstock or Bulk) locations.

The Mobile Replenishment tool identifies inventory gaps before they result in empty bins during an active pick. Ensuring that your picking team remains focused on fulfillment while the replenishment team maintains a steady flow of inventory.

Table of Contents

• Key Features
• Replenishment Logic & System Rules
• Navigating the Replenishment Report
• Locking and Selecting Items
• General Replenishment Flow

Key Features

• Real-Time In Progress Badges: If a teammate is already working on a SKU, you will see their avatar and an In Progress badge. This prevents double-work.
• Filtering by Demand:
  • Allocated: Shows items needed for current open orders. This is a high priority.
  • All (Allocated and Non-Allocated items): Shows items needing to be replenished based on the product's replenishment min and max levels.
• Other Filters: The report can be filtered by Order Status, Order Tag, Inventory Status, Order Details, and Customers (for 3PL providers). If a user has a default order status set in their profile, the list will prioritize SKUs matching that status.
• Smart Sorting: You can sort the list by Lesser Quantity First to clear out small remaining amounts in bulk bins, or by Order Ship Date to prioritize urgent shipments.

Replenishment Logic & System Rules

Navigating the Replenishment Report

The mobile Replenishment Report Screen is your command center. It lists every product that needs to be moved from non-pickable (overstock) locations to a pickable location.

By default, the list sorts by "allocated items" placing high-demand SKUs at the top. Click the Filter icon to change which SKUs are shown or not.

Mobile Navigation	Replenishment Report	Filters

Locking and Selecting Items

Before you move a product, you must Lock it. This tells the system and your team that you are responsible for this move.

Replenishing/Locking One Item at a Time

• To lock an item to your user tap a product card. This secures the item to your user profile.
• Hit the back button from the product page to release the item back to the general pool.

Replenishing/Locking Multiple Items at a Time

Do not get overwhelmed by a long replenishment report. Lock several items at a time to your user to create a smaller replenishment list. To do this:

1. Check the items in the list and then select the Replenish button.
2. This opens your selected list of items locked to your user.
3. Follow the replenishment process for all items on the list until no items remain.

Leaving a Custom Replenishment List Early

There are times when a user may need to stop in the middle of processing a custom replenishment list. In these cases the user should use the Complete button to save the work already completed. Items that were not replenished will move back into the general pool of items. If a user hits the back button on a Custom Replenishment list they will receive a prompt to confirm the action stating "all progress will be lost."

Replenishment Report: Select Items and click Replenish	Putaway list of locked items: aka Custom Replen list	How locked items appear for other users: In progress

Navigation example: How to create a replen list/lock items to your user and how it appears for other users replenishing at the same time.

General Replenishment Flow

1. Select an item from the Replenishment report, this locks the item to your user.
2. Tap or Scan the bin you are at.
   • Tap the Location Badge on the product card to view a list of Unpickable Locations (Overstock/Bulk) where that SKU is currently stored.
3. Adjust the quantity as needed. You can over-replenish or under-replenish based on bin capacity or stock availability.
4. Click Continue.
5. Scan/select a putaway location and confirm the quantity being transferred to that location.
6. Click Done to save the task.

Select item	Scan source location	Pick items	Scan putaway location	Confirm quantity	Updated putaway list

Navigating the Location Lists

Location	Lot Selection

Replenishing with Cases

If you are picking a full case to replenish eaches to another location, the system automatically calculates how many cases you need to grab based on the inner-pack quantity and instructs you to break the Cases into Eaches when transferring them to the new location.

When you first scan the source location containing cases you will receive the prompt, "You are replenishing Eaches from a location with Cases. You'll be required to break Cases into Eaches."

Then when you are putting the case away in the new location, you will receive the instruction to "Open Cases, scan, & place Eaches."

Scan Location with Cases	Pick cases	Break Cases into Eaches

Replenishing a Product from Multiple Locations

If a product needs to be moved to a picking area but no single location has enough stock, the ShipHero app will guide you through multiple locations. The system automatically calculates the Units Needed as you pick, ensuring you collect the correct total quantity.

Units Needed Page	Select additional location

Example: Total Units Needed 10. The mobile app sends the user to the first location, and they pick 6 units from Location A (all available stock). The Units Needed total updates to 4 and the user is sent to Location B to pick the final 4 units.