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How to Create an Inbound Shipment in ShipHero Mobile

An inbound shipment in ShipHero is the receiving record used to track inventory arriving at the warehouse. Create one before starting the receiving process — either from existing purchase orders or on the fly without a PO.

For an overview of the full mobile receiving workflow, see Overview: Mobile Inbound Receiving in ShipHero.

Table of Contents

Create an Inbound Shipment from Existing Purchase Orders

A purchase order (PO) can have multiple inbound shipments. Receive what has arrived now and create another inbound later for any remaining items.

  1. Open Inbound Receiving on the mobile app.
  2. Tap Create Inbound.
  3. Locate the purchase order using one of the following methods:
    • Scan the PO barcode (generated from the client portal).
    • Scan the tracking number.
    • Enter the PO number manually.
  4. Select the purchase order or orders you want to receive. For 3PL accounts, multiple POs can be included if they belong to the same client.
  5. Tap Create.
Inbound receiving page Create inbound shipment page Scan an existing PO Receive without a PO
Inbound receiving page on ShipHero mobile app Create inbound shipment page on ShipHero mobile app Scanning an existing PO barcode on ShipHero mobile app Receive without a PO option on ShipHero mobile app

Create an Inbound Shipment Without a Purchase Order

Receiving without a PO does not link items to an existing purchase order. ShipHero creates a new PO for all items processed in this inbound.

  1. Open Inbound Receiving on the mobile app.
  2. Tap Create Inbound.
  3. Enable Receive without PO.
  4. Select the following as needed:
    • Client — required for 3PL accounts.
    • Vendor — optional.
    • Carrier — optional.
    • Tracking Number — optional.
  5. Tap Create.

More Resources

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  • ShipHero Academy

    Explore ShipHero Academy for certifications, deep-dive training, and expert-led courses on WMS and fulfillment. Build your expertise and help your team operate at a higher level.

  • Change Log

    Stay up to date with the latest improvements across ShipHero. The Change Log gives you a clear view of new features, enhancements, and fixes as they roll out—so you always know what’s new and what’s better.