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How to Pick Wholesale Orders Using QR Codes

Updated

Wholesale offers the option to use the putaway flow to pick the wholesale items and move them to a staging location.

ShipHero's Legacy Wholesale was deprecated April 1, 2026. Existing unfulfilled wholesale orders in this version will need to be completed using this flow; they are not transferrable to the New Wholesale flow. All wholesale orders created after April 1, 2026 are automatically assigned to the New Wholesale flow.

Here is more information about ShipHero's new version of wholesale, supporting LPNs and making it even easier to process B2B orders!!

Before You Begin

  • Feature enablement: Reach out to ShipHero Support to have the QR code picking feature enabled on your account. For 3PLs, the feature should be enabled on the 3PL account level.

Important

It is recommended to utilize paper picking if a wholesale order has more than 25 line items, as this is the current limitation.

Table of Contents

Picking Wholesale Orders With QR Codes in the Legacy Wholesale Flow

QR code picking uses the putaway flow in the ShipHero mobile app to move wholesale items from their pick locations to a staging or transfer location.

  1. Go to the wholesale order detail page.
  2. Do not assign locations if you are going to use the QR code, since this allocates the SKU to the order and prevents you from moving it to staging.

  3. Click the Print/Generate Pick list dropdown.

    Print/Generate Pick list dropdown on the wholesale order detail page

  4. Click Generate QR for picking, and a QR code pop-up will appear.

    Generate QR for picking option and the QR code pop-up

  5. Open your ShipHero mobile app and scan in the QR code with a QR code scanner. You can scan this code on any screen on mobile, or you can first navigate to the Pick List screen.

    ShipHero mobile app scanning the QR code

  6. After scanning the QR code, you will be directed to the putaway flow.

    Putaway flow in the ShipHero mobile app after scanning the QR code

  7. Choose an SKU and select the location you will be picking FROM:

    Putaway flow showing the SKU and the location to pick from

  8. Go to the location (scan or select) and pick the required amount for this order. The items can be scanned to pick, or the quantity can be typed in.

    Putaway flow showing the pick quantity for the location

  9. After picking the required amount, click Continue:

    Continue button after picking the required amount
  10. Choose where you would like to transfer this item. This can be a staging location or a transfer bin (like a cart).

    • If you move all the items to a transfer bin, make sure the bin is sellable, or else you will not be able to choose it as a location to deduct from once the order is shipped.

      Transfer location choices in the putaway flow

  11. Confirm the items you are moving to the Staging or Transfer location (this can be done via scanning or manually typing in the number). You can move the total quantity to one location or split it into multiple locations.

    Confirming the items moved to the staging or transfer location
    Confirming the quantity moved to a second staging or transfer location

  12. Once done with the first item, repeat with the rest of the list until all items are picked:

    Pick list showing the remaining items to pick

  13. After picking the next item, putaway will remember your transfer location so all items can be put in the same location (unless you have mixed lots or product cases/eaches, those will need different locations).

    Putaway flow with the transfer location remembered for the next item

  14. Once done picking, navigate back to the wholesale order page and choose your staging or transfer location to deduct from once the order ships.

    Wholesale order page with the staging or transfer location to deduct from
    Wholesale order page with the staging or transfer location selected to deduct from
  15. Proceed to your packing configuration.

Limitations of QR Code Picking in the Legacy Wholesale Flow

If you are moving all the inventory to 1 location, there are a few limitations:

  1. Product cases and their eaches cannot be in the same location, so you must transfer them to different locations. In this example, all items were moved to TO-2, but the Yoga Block CASE had to be moved to TO-3 instead.

    Transfer locations TO-2 and TO-3, with the Yoga Block CASE in a separate location
  2. The same applies to different lot codes for the same SKU. These need to transfer to different locations.

QR Code Picking FAQs for the Legacy Wholesale Flow

These answers cover picking from more than one location and having more than one user pick the same order.

What if you cannot pick all wholesale items from 1 location with QR code picking?

The pick list will have you first choose one location and pick what you can from there. When you return to the pick list, you will be able to choose another location for the remaining quantity.

Can multiple users pick the same wholesale order with QR code picking?

Yes, but the users will not know which items were already picked. The list does not update as a user moves the items.

They can work from the same list but must coordinate outside of ShipHero to determine who is picking which items.

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