If there is a problem in a location when picking a wholesale order, the picker can mark the location as Hospital. By marking the location as Hospital, they are able to asynchronously communicate an issue with an order and continue picking another assignment.
Things to Consider:
- For the Picking and Packing flow, any partially picked items can be assigned to an LPN; the remaining quantity stays open on the job.
- For the Picking flow, any partially picked items will still be transferred to Staging; the remaining quantity stays open on the job.
- Once a location is flagged as Hospital, it will need to be cleared via the mobile app before any other picks can be completed for that location. Please reference the following article for more information on how to remove the Hospital status from the location.
| Scan Location page: | Flag as Hospital confirmation page: | Order updated to Hospital Status: Mobile App |
|---|---|---|
After the location is flagged Hospital, the order status changes to Hospital in the dashboard and mobile views. You will need to choose another location; the status will return to Picking, and the picker will see the new location in their mobile application.
| Viewing Pages | Example Images |
|---|---|
| Dashboard view: Hospital Status | |
| Dashboard view: Edit Location | |
| Dashboard View: Picking Status | |
| Mobile View: New location for picker to process |