Articles in this section

Connecting Passport to ShipHero

This article covers everything you need to connect your Passport account to ShipHero and configure your settings.

Before You Begin

You will need an active Passport account at passportshipping.com and your API Access Token. See Getting the Passport API Access Token below if you haven't generated one yet.

Table of Contents

Getting the Passport API Access Token

To authenticate the connection between ShipHero and Passport's API, you must provide an API Access Token. This is a secure credential (maximum 255 characters) unique to your Passport account.

  1. Active Account: Ensure you have an active account at passportshipping.com.
  2. Generate Token: Log in to your Passport dashboard to locate your API credentials. If you do not see an option to generate a token, contact your Passport Account Manager.
  3. Complete Connection: Once you have the token, paste it into the API Access Token field in the ShipHero Connect Carrier window to finish the setup.

Important

Access tokens are sensitive information. Store them securely and do not share them outside of your authorized integration users.

How to Connect Passport to ShipHero

Follow these steps to connect Passport to ShipHero:

  1. Go to the Shipping > Carriers page.
  2. Click the Connect Carrier button and select Passport from the list of available carriers.
  3. Enter the required information into the following fields.
  4. Click Connect.

Required Passport Connection Fields

Field Description
Warehouse Select the warehouse that will fulfill these orders.
Profile Choose the specific Warehouse Profile to associate with this carrier.
API Access Token Enter your unique credential obtained from Passport.

Available Passport Settings After Connecting

After connecting your Passport account to ShipHero the following settings are available:

Setting Description
Cut-Off Time Labels generated after this time will print with the creation date of the following day.
Disable Quoting Prevents this account from being quoted in rate shopping tools or when using cheapest shipping methods.

More Resources

  • ShipHero Public API

    Connect your tools and AI agents directly to ShipHero with the Public API. Build powerful integrations, automate workflows, and tap into real-time data using the AI tools you prefer, with the option for secure, read-only access for AI-driven insights without added risk.

  • ShipHero Academy

    Explore ShipHero Academy for certifications, deep-dive training, and expert-led courses on WMS and fulfillment. Build your expertise and help your team operate at a higher level.

  • Change Log

    Stay up to date with the latest improvements across ShipHero. The Change Log gives you a clear view of new features, enhancements, and fixes as they roll out—so you always know what’s new and what’s better.