International Bridge is a shipping carrier that specializes in destinations most carriers price at a premium: Alaska, Hawaii, Puerto Rico, other US territories, and APO/FPO military addresses. Connecting International Bridge to ShipHero lets you quote rates, print labels, and track deliveries for these destinations from your normal warehouse workflow.
Important
ShipHero does not generate the consolidated Container Label that International Bridge requires for pallet-level truck pickup. See International Bridge Features Not Supported in ShipHero below for how to handle high-volume and pallet shipments. If your shipment volume is below a pallet, International Bridge offers a consolidated UPS label option through its portal instead. Speak to your International Bridge representative for details.
Table of Contents
- International Bridge Supported Features in ShipHero
- International Bridge Features Not Supported in ShipHero
- Get Started with International Bridge
International Bridge Supported Features in ShipHero
| Feature | Status | Notes |
|---|---|---|
| Rate Quoting | Supported | International Bridge returns rates for its USPS mail classes and for NonConStandard, its own delivery service for non-continental destinations. |
| Label Generation | Supported | ShipHero creates the shipping label directly through International Bridge for both USPS mail classes and NonConStandard. |
| Tracking | Supported | ShipHero checks International Bridge for the current delivery status and updates the order. |
| USPS Mail Classes | Supported | Priority, First Class, and Express ship through International Bridge's USPS API using your International Bridge account. |
| NonConStandard Service | Supported (Setup Required) | International Bridge's own delivery service for non-continental destinations. Requires an IB Origin Warehouse ID on your connection before you can use it. |
| Customs Documentation | Supported (Condition) | ShipHero generates a customs form automatically for international shipments and for APO/FPO addresses. |
International Bridge Features Not Supported in ShipHero
| Feature | Status | Notes |
|---|---|---|
| Consolidated Container Label | Not Supported | International Bridge's truck-pickup process for pallet-level shipments uses a single Container Label that groups multiple packages together. ShipHero does not generate this label. See Troubleshooting: International Bridge Limitations and Errors for how to handle pallet-level shipments. |
Get Started with International Bridge
- Connecting International Bridge to ShipHero: what you need from International Bridge, connection steps, connection fields, and available settings
- Troubleshooting: International Bridge Limitations and Errors: known limitations, the Container Label workaround, and error messages