Passport is a modern international shipping carrier that integrates with ShipHero to streamline global label generation. By connecting Passport to ShipHero, merchants can automate international shipping label production while ensuring compliance with global customs regulations.
Important
Passport is for international shipments only. Domestic shipments are not supported.
Key Features
| Feature | Description |
|---|---|
| International Label Generation | Generate ready-to-use international labels directly within the ShipHero packing workflow. |
| Compliance and Documentation | Passport manages the electronic submission of customs data, reducing the manual paperwork required for international shipments. |
| Incoterm Selection (DDP / DDU) | The shipping method you select determines whether an order is processed as DDP (Delivered Duty Paid) or DDU (Delivered Duty Unpaid). Methods with DDP in the name (e.g., ExpressDdp, PriorityDdpDelcon) are processed as Delivered Duty Paid. Methods with DDU in the name (e.g., PriorityDdu, StandardDdu) are processed as Delivered Duty Unpaid. |
Important
You cannot override a Passport shipping method's assigned incoterm by changing the incoterm selection on the order details page or via automation rules. To change the incoterm for an order, you must select a different shipping method.
Get Started
- How to Connect Passport to ShipHero — step-by-step setup, connection fields, and available settings
- Troubleshooting: Passport Errors and Limitations — known limitations, unsupported features, and error resolutions