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How to Use Replenishment in ShipHero Mobile (Beta)

This workflow guides you through the process of moving stock from unpickable storage locations to pickable locations using Replenishment in the ShipHero Mobile App. The replenishment process has three primary phases:

  1. Creating a Replenishment Task
  2. Picking Items from Source Locations
  3. Putting Items Away to Destination

LPN BETA NOTICE

LPN functionality is currently limited to the wholesale interface. Other LPN features are currently in Beta. To enable the full suite of LPN options for your account, please contact your Customer Success Manager (CSM) or email Support@shiphero.com.

Please note that as this feature is actively being developed, processes may change and you may encounter occasional bugs. If you experience any issues or have suggestions, please reach out to our support team—your feedback is greatly appreciated as we continue to refine the ShipHero platform!

Creating a Replenishment Task

Planning your replenishment includes selecting the items you want to replenish and the location you will pull the inventory from.

  1. From the mobile app main menu, select Replenishment.
  2. Review the Replenishment report, which lists all items requiring movement.
  3. Tap the SKU you wish to process. A blue checkmark will appear to confirm your selection.
  4. On the SKU card, tap the edit icon (pen) to update source locations.
  5. On the Select replenish locations screen, choose the locations to pick from.
    • To replenish from multiple locations, scroll through the list and check each location.
  6. Tap Save to return to the Replenishment report.
Select SKUs that need to be replenished Select the source locations to pull inventory from

Operational Considerations

  • If you select locations that do not contain enough stock to meet the total required quantity, the app will display a warning: "Selected location doesn't meet the required quantity." You may continue if necessary.
  • Workflow Options: When you have multiple source locations to pick from, choose one of two methods:
    1. Pick and put away one source location at a time. Ideal if using Transfer Locations that are later moved to pickable areas.
    2. Pick from all source locations first, then perform putaway. Preferred for single-SKU tasks involving multiple source locations.

Picking Items from Source

  1. Tap Start replenishment to view the Replenishment draft list. The total replenishment is split into separate tasks for each source location.
  2. Select the first picking task.
  3. The app will prompt you to Scan Source LPN or Location.
  4. Scan the items or LPN you are pulling from the location.

    To Pick an LPN (Case or Pallet) To Pick Loose Units

    Scan the LPN barcode at the source location.

    The app will confirm LPN fully picked. The LPN quantity is automatically deducted from the total required for that location.

    Scan the location barcode (e.g., OVER-16).

    On the Scan loose units screen, scan the SKU barcode for each item until the "Picked" count matches your physical count.

  5. Once all items for the source location are picked, you will return to the draft list.
  6. A Putaway summary will appear at the bottom of the screen showing the items ready for movement.
Select item; click Start replenishment Select task from draft list Scan Source LPN or Location Replenishing loose items from location Replenishing a full LPN Putaway Summary

Putting Items Away to Destination Locations

  1. Tap Start putaway.
  2. On the Putaway list screen, select the item or LPN you want to put away.
  3. Scan the barcode of the new location.
  4. If you selected an LPN to put away in step 2, choose how to put it away:
    1. Tap Transfer entire LPN to move the LPN:
      • If the destination is a location, the LPN is moved to that location.
      • If the destination is another LPN, the LPN is nested onto it.
    2. Tap the SKU to remove items of that SKU from the LPN:
      • If the destination is a location, scan or enter the quantity to be placed as loose units.
      • If the destination is another LPN, scan or enter the quantity to transfer to it.
  5. Repeat this process for all items on the Putaway list.

When placing items as loose units, scan the SKU into the destination location to maintain inventory accuracy.

Putaway Summary Putaway List LPN scanned: Scan Destination LPN Putaway options: Transfer entire LPN or Select SKU and quantity

Complete the Replenishment Job

  1. After all units are put away, the app returns you to the Replenishment draft list with the completed task removed.
  2. Select the next remaining pick task.
  3. Repeat the Picking and Putting Away steps for all remaining tasks.
  4. When the draft list is empty, the app returns you to the main Replenishment report. The SKU will no longer appear on the report if its requirements are met.
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