The Inbound Shipments Dashboard in ShipHero shows every inbound shipment scheduled to arrive at your warehouses, with its status, expected arrival time, and receiving progress. Receive inventory against an inbound shipment in the ShipHero mobile app, then track its progress on the Inbound Shipments Dashboard for full visibility.
Warehouse managers, operations teams, and admins use the dashboard to plan and monitor inbound activity before and during receiving.
Before You Begin
- Feature access: Inbound Shipments must be enabled on your account by ShipHero Support.
To create an inbound shipment on the dashboard, see How to Create an Inbound Shipment in ShipHero. To create one in the mobile app, see How to Create an Inbound Shipment in ShipHero Mobile.
Table of Contents
- What You Can Do on the Inbound Shipments Dashboard
- Navigating the Inbound Shipments Dashboard
- Managing an Inbound Shipment
What You Can Do on the Inbound Shipments Dashboard
The Inbound Shipments Dashboard lets you do the following:
- View all inbound shipments and their current status
- Filter by warehouse, client, status, or date
- Search by PO number, client, or inbound ID
- Create a new inbound shipment. See How to Create an Inbound Shipment in ShipHero.
Video: Mobile Inbound Flow - Inbound Dashboard
Navigating the Inbound Shipments Dashboard
The Inbound Shipments Dashboard allows users to view, create, edit, and manage inbound shipments scheduled to arrive at warehouses. It provides real-time tracking of shipment status, expected arrival times, and receiving progress.
Go to Receiving > Inbound Shipments to open the dashboard.
Inbound Shipments Dashboard Filters and Search Options
Use the following tools to refine the data displayed on your dashboard:
- Search Bar: Locate shipments using the PO number, client name, or Inbound ID.
- Warehouse Filter: A multi-select menu to view shipments for specific facilities.
- Client Filter: A multi-select menu available for 3PL accounts to isolate client-specific inventory.
- Status Filter: Filter by Arrived, Pending Arrival, Receiving, or Completed.
- Date Range: Defaults to the last 7 days, with quick-select options for Today.
Inbound Shipments Dashboard Columns Defined
The following table defines the columns found on the Inbound Shipments dashboard. These columns help your team prioritize tasks based on arrival times and shipment size.
| Column Name | Description |
|---|---|
| Expected Time | The scheduled or estimated date and time for the truck arrival. |
| Arrival Time | The actual timestamp when the truck arrived at the facility. |
| Client | The customer name associated with the shipment. Note: This is only visible for 3PL accounts. |
| Inbound ID | The unique system identifier for the specific inbound shipment. |
| Warehouse | The destination warehouse facility where the shipment is being received. |
| Carrier | The name of the shipping carrier or trucking company. |
| Container Number | The specific container ID or tracking number for the shipment. |
| Receiving Locations | The designated or currently used locations for receiving the goods. |
| Exp. Units | The total number of units expected to be contained within the shipment. |
| Status | The current workflow stage, including a progress indicator for shipments currently being received. |
| Status Change | The timestamp indicating when the shipment status was last modified. |
| PO | The Purchase Orders associated with this inbound shipment. |
Inbound Shipment Statuses Defined
Shipments move through a specific lifecycle from scheduling to final receipt. Understanding these statuses allows you to monitor warehouse activity in real-time.
The Status change column shows when the inbound last moved to its current state.
| Status Name | Definition and Action |
|---|---|
| Pending arrival | The inbound shipment is scheduled in the system but the physical transport has not yet reached the facility. |
| Arrived | The shipment has physically arrived at the warehouse, but the receiving process has not yet been initiated. |
| Receiving | The receiving process has begun. This status is triggered when a warehouse operator starts the workflow via the mobile application. |
| Completed | The receiving process is finished, and all units have been accounted for in the system. |
Managing an Inbound Shipment
To manage or review a specific shipment, click the Inbound ID from the main dashboard to open the details page. Information is organized into three primary tabs to help you distinguish between shipment configuration, real-time receiving progress, and visual documentation.
Inbound Shipment Details Tab
The Inbound Details tab serves as the primary source of truth for the shipment configuration. It displays the parameters established during the creation process.
| Category | Data Points Included |
|---|---|
| Client and warehouse | Client name and the specific receiving warehouse destination. |
| Expected arrival time | The confirmed or estimated expected arrival date and time. |
| Carrier and shipping details | Carrier information, tracking numbers, and specific shipping methods. |
| Associated POs | All Purchase Orders (POs) associated with the inbound record. |
Inbound Shipment Summary Tab
The Summary tab provides a real-time view of receiving activity. This tab is used to monitor progress while the warehouse team is actively processing the shipment.
| Metric | Description |
|---|---|
| Containers / LPNs | Specific containers (such as pallets) generated during the receiving process. |
| Received Items | A detailed breakdown of SKUs found within each specific container. |
| Quantities | The total number of units physically received during the workflow. |
| Receiving location | The designated receiving location, such as a loading dock or a specific damages bin. |
| Audit Trail | The identity of the specific worker who performed the receiving for each line item. |
Inbound Images Tab
The Inbound Images tab stores all visual assets uploaded during the receiving process. These images provide essential proof of condition for compliance and auditing purposes.
Within this tab, you can search through stored media, filter by image type (e.g., Inbound level vs. Rejected), and view exact upload timestamps for complete transparency.
Leverage Inbound Images to support vendor claims or to provide customers with visual confirmation of shipment discrepancies.
| Image Category | Purpose |
|---|---|
| Damaged / Rejected | Visual evidence of items that arrived in unsellable condition or were refused. |
| Inbound Documentation | Photos of physical paperwork, packing slips, or freight BOLs. |
| Discrepancies | Visual proof of overages, shortages, or incorrect items sent by the vendor. |