Command Barcodes are scannable shortcuts that execute specific actions in the ShipHero web app or mobile app during picking and packing. Printed on a "command sheet" and placed at packing stations, they let staff complete common tasks (like completing an order and printing a label) with just a scan, without clicking through screens.
Key Benefits of Command Barcodes
- Speed: Scanning a barcode is significantly faster than navigating a UI with a mouse and keyboard.
- Accuracy: Reduces the chance of human error by ensuring the correct command is executed each time.
- Ergonomics: Staff can keep their focus on the package and use the scanner to trigger system actions.
How to Use Command Barcodes
- Download the ShipHero Command Barcode Printout.
- Cut out the barcodes and place them strategically at your packing stations.
Example Workflow: Place the "Print Invoice & Label" barcode on the packing table and the "Complete Order" barcode on the label printer. This encourages a smooth flow and reduces the chance of scanning the wrong barcode while packing.
| Command Type | Command | Barcode | Action/Purpose |
|---|---|---|---|
| Order Packout Commands | Add New Package | sh0010 | Opens a new package for a multi-package order. |
| Get Weight | sh0005 | Triggers the scale to get the package weight. | |
| Take ParcelView Snapshot | sh0009 | Captures a picture of the package contents (requires ParcelView setup). | |
| Send to Hospital | sh-hospital | Designates an order for further review or correction. | |
| Print Invoice | sh0001 | Prints the invoice for the current order. | |
| Print Label | sh0002 | Prints the shipping label for the current package. | |
| Print Label And Invoice | sh0003 | Prints both the shipping label and invoice simultaneously. | |
| Complete Order | sh0004 | Finalizes and completes the current order. | |
| Next Order | sh0008 | Loads the next order in the queue. | |
| Navigation and Confirmation Commands | Ok/Confirm | sh0011 | Confirms a system prompt or action. |
| Cancel | sh0015 | Cancels the current action or process. | |
| Go Home | sh0014 | Navigates back to the home screen/dashboard. | |
| Toggle WFH and Shipping | sh0017 | Toggles between Workforce Hero and Shipping interfaces. | |
| Wholesale Packout Commands | Add New Pallet | sh0012 | Starts a new pallet. |
| Add New Inner Box | sh0013 | Adds a new inner box within an order. | |
| Work Order Commands | Work Order Next Stage | sh0016 | Advances the work order to the next stage of processing. |
Order Tag and Order Status Command Barcodes
Order tag and order status command barcodes assign an order tag or change the order status assigned to you in the mobile app, without opening a menu.
Unlike the fixed command barcodes above, these barcodes include the tag or status name you want to apply. The tag or status must already exist in your account, and the name must match exactly, including capitalization and spacing.
| Command Type | Barcode Format | Example | Action/Purpose |
|---|---|---|---|
| Assign Order Tag | shtag__[TagName] | shtag__Priority | Assigns the order tag "Priority" to you. See How to Use Order Tags in ShipHero. |
| Change Order Status | shos__[StatusName] | shos__Hospital | Changes your assigned order status to "Hospital." See How to Use Order Statuses in ShipHero. |
On the ShipHero Mobile App, scan these barcodes from the Dashboard screen. See User Guide: ShipHero iOS Mobile App.
Customizing Your Command Barcode Labels
Use the Barcode Label Generator to select specific command barcodes, print box barcodes, or output at a custom label size.
Generating Select Command Barcodes
- On the Command Barcode tab, select the barcodes you need.
- Select from the dropdown or enter a custom label size.
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Click Download PDF to generate your barcode file for printing.
Generating Box Barcodes with the Barcode Label Generator
First download a CSV of your box information from the Shipping Boxes page, then:
- Go to the Box Labels tab and upload your CSV.
- Select from the dropdown or enter a custom label size.
- Click Download PDF to generate your barcode file for printing.