Once shipping containers are created, use the Shipping Containers page to check container status, review what's inside a container, remove an order if needed, and mark a container as shipped once the carrier picks it up.
Need to create a shipping container first? See How to Create and Duplicate Shipping Containers in ShipHero.
Table of Contents
- Shipping Container Page Overview
- Viewing the Details of a Shipping Container
- How to Remove an Order from a Shipping Container
- How to Close a Shipping Container
Shipping Container Page Overview
The Shipping Container page lists every shipping container created for your account. From this page you can create new shipping containers, search by container ID, and filter the list by carrier and shipping method. Bulk actions include printing labels, marking containers as shipped, deleting, and duplicating.
| Column | Description |
|---|---|
| Created Date | Date and time the shipping container was created. |
| Container ID | The unique, hyperlinked ID for the shipping container. Select it to open the container's detail page. |
| Carrier & Method | The carrier and shipping method assigned to the container. |
| Shipped Date | Date the container was marked as shipped. |
| Shipping Container Note | Free-form text added when the container is marked as shipped, such as a truck number or license plate. |
| Number of Packages | The count of packages scanned into the container. |
| Container Status | Whether the container is In Progress or Shipped. |
Shipping Container Statuses
- In Progress: The container is still being worked on or is awaiting carrier pickup.
- Shipped: The carrier has picked up the container, and it has been manually marked as shipped.
Viewing the Details of a Shipping Container
Select the hyperlinked container ID on the Shipping Containers page to view its details. On the shipping container details page, you can mark the container as shipped, or use the more actions dropdown to reprint the container label, delete the container, or select View Shipments Report to open the Shipments Report already filtered to that container. Orders scanned into the container are listed with their individual order tracking numbers. Select the blue Order ID link to open an order.
Shipments assigned to a shipping container also appear in the Shipments Report, which includes a Shipping Container ID column and lets you filter or search shipments by container.
How to Remove an Order from a Shipping Container
Orders can only be removed from a shipping container on the container's details page.
- On the shipping container's details page, check the packages you want to remove.
- Select More actions and choose Remove from the dropdown.
- Confirm the action in the pop-up. Any information recorded for that package in the container is lost once removed.
How to Close a Shipping Container
Once a carrier picks up a container, close it by marking it as shipped. Do this from the Shipping Containers page or from the ShipHero Mobile app.
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On the Shipping > Shipping Containers page, check the box next to one or more containers, then select Mark it as shipped.
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Confirm the action and add a shipping container note if needed. Shipping container notes are a free-form text field for information like the truck number or license plate.
You can also mark a shipping container as shipped from the ShipHero Mobile app. See How to Sort and Close Shipping Containers Using ShipHero Mobile.