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Overview: Shopify Integration Settings

Updated

This article covers all settings for your Shopify integration in ShipHero. After connecting your store, access these settings by going to My Account > Stores and selecting the Settings button for your Shopify store.

Important

Do not enable a sync setting in both directions (e.g., both "Shopify to ShipHero" and "ShipHero to Shopify"). Doing so can cause the systems to overwrite data in a loop, potentially leading to product data errors or shipping to the wrong location.

  • Inventory & Product Settings
    Controls inventory management, product creation behavior, warehouse assignment, and how product data syncs from Shopify to ShipHero.
  • Order Settings
    Controls order import rules, how order changes sync between platforms, customer notifications, and multi-warehouse allocation.
  • Data Syncing Settings
    Fine-grained controls for syncing specific product and order fields in either direction — Shopify to ShipHero or ShipHero to Shopify.

More Resources

  • ShipHero Public API

    Connect your tools and AI agents directly to ShipHero with the Public API. Build powerful integrations, automate workflows, and tap into real-time data using the AI tools you prefer, with the option for secure, read-only access for AI-driven insights without added risk.

  • ShipHero Academy

    Explore ShipHero Academy for certifications, deep-dive training, and expert-led courses on WMS and fulfillment. Build your expertise and help your team operate at a higher level.

  • Change Log

    Stay up to date with the latest improvements across ShipHero. The Change Log gives you a clear view of new features, enhancements, and fixes as they roll out—so you always know what’s new and what’s better.