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How to Identify If You Over-Received Inventory

Users can tell if they have over received an inventory item on the Purchase Order (PO) Receiving Page.

Identifying Over-Received Inventory on a ShipHero Purchase Order

To check for over-received items, review the status of each item on the purchase order:

  • Go to the Purchase Orders > All Purchase Orders page.
  • Select the PO you are interested in reviewing
  • Each inventory item received indicates whether it is Received, Over Received, or Pending.

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Adjusting Received Quantities on the ShipHero Receiving Page

Users can adjust the amount of inventory received, or see the details of what was received on the Receiving Page as follows:

  • Click on the blue Receiving Page button on the top right of the page.
  • Verify the amount ordered vs the amount received:

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  • Adjust the amount received by clicking in the Accepted column and adjusting the number up or down using the arrow keys.

More Resources

  • ShipHero Public API

    Connect your tools and AI agents directly to ShipHero with the Public API. Build powerful integrations, automate workflows, and tap into real-time data using the AI tools you prefer, with the option for secure, read-only access for AI-driven insights without added risk.

  • ShipHero Academy

    Explore ShipHero Academy for certifications, deep-dive training, and expert-led courses on WMS and fulfillment. Build your expertise and help your team operate at a higher level.

  • Change Log

    Stay up to date with the latest improvements across ShipHero. The Change Log gives you a clear view of new features, enhancements, and fixes as they roll out—so you always know what’s new and what’s better.