This article covers how to connect a FedEx third-party billing account in ShipHero at the carrier account level. FedEx supports four billing configurations: shipping charges only, duties and taxes only, both to the same account, or shipping and duties billed to separate accounts.
For an overview of third-party billing, supported carriers, and setup prerequisites, see Overview: 3rd Party Billing Shipping Accounts in ShipHero.
Before You Begin
Before connecting a third-party billing account, create a unique warehouse profile in ShipHero. The third-party account will be connected to that profile, and any orders assigned to the profile will be billed to the third-party account. See How to Use Warehouse Profiles.
Note for 3PLs: Create the warehouse profile at the client account level so it can be assigned to client orders using automation rules.
Table of Contents
FedEx Required Information
- Third-party shipper account number
FedEx does not require a zip code or country for third-party billing, unlike UPS. Only the account number is needed.
FedEx Billing Configuration Options
There are four ways to configure billing to a third-party FedEx account:
| Configuration | What It Does | Where to Enter the Account |
|---|---|---|
| Shipping charges only | Bills label/shipping costs to the third-party account. | Third Party Billing Number field |
| Duties and taxes only | Bills international duties and taxes to the third-party account. Shipping charges are not included. | Third Party Billing Number for Taxes and Duties field |
| Shipping and duties/taxes — same account | Bills both shipping and duties/taxes to the same third-party account. | Both fields with the same account number |
| Shipping and duties/taxes — separate accounts | Bills shipping and duties/taxes to different third-party accounts. | Each account number in its respective field |
DDP and the Duties/Taxes Field
When a third-party billing account is entered in the duties and taxes field, DDP is automatically applied to orders assigned to that profile. To disable DDP, you must select DDU at the order level.
How to Connect the FedEx Account
- Go to Shipping > Carriers and click Connect Carrier, then select FedEx.
- Select the warehouse profile you created and the warehouse you ship from.
- Enter your FedEx Account and Meter number in the required fields.
- Enter the third-party billing account number based on your configuration:
- Shipping charges only: Enter the third-party account number in the Third Party Billing Number field.
- Duties and taxes only: Enter the third-party account number in the Third Party Billing Number for Taxes and Duties field.
- Shipping and duties/taxes to the same account: Enter the third-party account number in both fields.
- Shipping and duties/taxes to separate accounts: Enter each account number in its respective field.
- Click Connect.