A user assigned the admin role has full system permissions, including the ability to create new roles and change permissions for other users. Because an admin user has full permissions across the application, assigning this role follows a different process than usual.
The default ADMIN is the account owner - the user that created the ShipHero account. This ADMIN can then assign other users an admin as needed.
How to Assign the Admin Role
The admin role is built into ShipHero and cannot be changed or deleted, so it does not appear listed with custom roles on the Roles tab.
To assign the admin role to an existing user, navigate to the Users & Roles page and click the Users tab. Select the desired user and open their Information tab. Click the Admin toggle to assign the admin role to that user.
Once the toggle is blue, the user has full permissions across the application.
For more information about creating and managing users and roles, read our help article.
IMPORTANT: If an Admin user wants to add "Admin" permission to an exisiting user that has a Role assigned, the Admin must first remove the role before changing the admin toggle on for the chosen user.
- Only an existing admin user can create another admin user by enabling this toggle.
- Only admin users can create or modify roles.
- Non-admins with the Users Edit permission can assign or unassign roles to other users, but they cannot create new roles, modify roles, or make a user an admin.
- A non-admin user with the Users Edit permission can only assign roles that have the same permissions or fewer permissions than their own role.