Returns & Exchanges

Returns Setup

• How to Set Up Returns in ShipHero
• How to Set Up Return Labels in ShipHero
• How to Set a Return Warehouse Using Automation Rules
• How to Auto-Print Return Labels
• How to Create a Return Portal for a 3PL Client

Editing & Managing Returns/Exchanges

• How to Create Returns in ShipHero
• How to Create an Exchange Order
• How to Receive Returned Merchandise
• How to Upload Attachments to a Return
• Understanding Internal Return Notes
• How to View Return Reason Trends
• See all 7 articles

Return Troubleshooting

• Troubleshooting: Customers Not Receiving Return Labels
• Troubleshooting: Final Sale Item Allowed for Return
• Troubleshooting: Missing Returns or Inventory Updates