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  1. ShipHero
  2. Returns & Exchanges

Returns & Exchanges

Set up and manage returns and exchanges. Covers return portals, labels, statuses, reason codes, and processing returned items.

Managing Returns & Exchanges

  • How to Create an Exchange Order
  • How to Create Returns in ShipHero
  • How to Receive Returned Merchandise
  • How to Upload Attachments to a Return
  • How to View Return Reason Trends
  • Understanding Internal Return Notes
  • See all 7 articles

Returns Setup

  • Overview: Loop Returns > ShipHero Integration
  • Overview: Setting Up Returns in ShipHero
  • How to Auto-Print Return Labels
  • How to Create a Return Portal for a 3PL Client
  • How to Embed the ShipHero Return Portal (iFrame)
  • How to Manage Return Shipping Methods in ShipHero
  • See all 10 articles

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