General Order Topics
- How to Use Order Statuses
- How to Use the Ships Alone Product Setting
- How to Work With Wholesale Orders
- I can't ship because "SKU XXX is in the order but doesn't have a record in your warehouse"
- Managing Holds on Orders
- Operator Holds
- Orders are flagged "Partially Fulfilled" in ShipHero, but "Fulfilled" in Shopify
- Payment Holds
- Voiding UPS Labels
- What can I change on an Order that has an Order Lock?
- What is an Order Lock?
- What is Drop Shipping?
- What is the difference between a Locked Warehouse and an Allocated Warehouse?
- Why did an older order ship before a new one?
- Why didn't I receive my email notification?
- Why do I see 'default' status showing up twice in the mobile app?
- Why does the Order History Show Repeated Address Updates?
- Why is my automation rule not working?
- Why is my order "Ready to Ship: No"?
- Why is this Shopify Order on a "Payment Hold" when it was Paid by Money Order?