Wholesale & B2B

Wholesale typically involves the bulk sale of goods to retailers for subsequent resale to the general public. Within ShipHero, the intricate wholesale process covers all facets of managing the movement of goods from your warehouse to wholesale clie... read more

ShipHero's Legacy Wholesale was deprecated April 1, 2026. Existing unfulfilled wholesale orders in this version will need to be completed using this flow; they are not transferrable to the New Wholesale flow. All wholesale orders created after Apr... read more

Managing wholesale workflows requires consistency across your warehouse operations. Configuring your deafult Wholesale Settings ensures that every wholesale order follows a standardized operating procedure without having to manullay update each ind... read more

When a Wholesale order is modified, from the details page in app.shiphero.com, Shopify, or the API, the system reacts differently depending on the type of change and the order’s current status. This article covers how the different changes impact t... read more

ShipHero is currently making adjustments to our Wholesale flow, making it even easier to process your B2B orders!! If you are having trouble with the current wholesale flow or interested in becoming a Beta tester before the official release, talk t... read more

Before the warehouse team can pick a wholesale order they need to know where to stage the order, where the inventory should be picked from and who should complete the task. This article covers in detail how to prepare a wholesale order on the Deesk... read more

After completing the Picking Plan the warehouse team can begin to process the order. The picking process selected on the picking plan will determine how the warehouse team will complete their picking tasks. A wholesale order can be picked Manually ... read more

In Wholesale picking flows, ShipHero allows users to pick inventory assigned to License Plate Numbers (LPNs). This article covers the process of picking LPNs in manual and mobile workflows and the expected system outcomes.All information shown on t... read more

If there is a problem in a location when picking a wholesale order, the picker can mark the location as Hospital. By marking the location as Hospital, they are able to asycronously communicate an issue with an order and continue picking another ass... read more

Command barcodes allow warehouse operators to execute specific actions in the ShipHero Wholesale interface by scanning a printed code. This streamlines the packing process by reducing the need for manual keyboard or mouse interaction.Key actions in... read more

Once all the inventory has been picked, the order will move to the Packing status and the Packing Layout window will appear. Regardless of the method the items were picked the same process will be followed in the Packing Layout.Getting Started with... read more

When a wholesale order reaches the Packed status you can print the Packing Slips and Generate BOLs. These documents are often required by the recipient of the wholesale order and help them identify and receive the wholesale order that was processed... read more

Once a wholesale order reaches Packed status, you can generate carrier shipping labels. While the process is straightforward, specific rules apply depending on whether the order is standard or managed via EDI.Table of Contents Generating Labels for... read more

When you're shipping wholesale orders, a Packing Slip is your customer's best friend. It lists exactly what is inside each specific package or container so they can verify their shipment easily. Once you generate these, ShipHero automatically attac... read more

The label generation process may fail for several reasons, such as connection issues or non-compliance with carrier requirements regarding box types, weights, or dimensions. If a carrier returns an error for a wholesale order, the following actions... read more

Labels generated on wholesale orders can be voided or discarded to allow for adjustments to packing details. These actions can be performed individually or in bulk, provided the order has not yet been set to a Fulfilled status. IMPORTANT: Some carr... read more

The process of label generation in the NEW wholesale flow is determined by two key factors related to the order: its Type and its Origin. Order Type: The catgorization of a wholesale order dictating how labels are generated and how the items are pa... read more

Once packing is finished, the ability to update the current Outbound Schedule of the order will be enabled on the Order details tab. The Outbound Schedule is a tool to help manage what stage your wholesale order is in between finishing the packing ... read more