Carrier Management & Shipping Settings

Carrier Setup & Tools

• Overview: Optimizing Carrier Connections in ShipHero
• Understanding Carrier Manifests in ShipHero
• Overview: Carrier Service Status and Operational Alerts
• How to Use Warehouse Profiles in ShipHero
• How to Map Shipping Methods in ShipHero
• How to Set Up Shipping Boxes in ShipHero
• See all 10 articles

Label Settings & Rate Shopping

• Overview: Label Generation and Rate Shopping
• How to Use RateShop+ in ShipHero
• How to Use Generic Labels in ShipHero
• How to Set Up Branded Invoices
• How to Manage the From Address on a Label
• How to Ship Dangerous Goods in ShipHero
• See all 10 articles

Tracking & Notifications

• Understanding How Tracking Is Sent to Your Store Platform
• Understanding Delayed Notification Tracking with Bulk Ship
• Troubleshooting: Missing Email Tracking Notifications

International Shipping

• Understanding Commercial Invoice Management
• Understanding DDU and DDP in ShipHero
• How to Set Your Incoterms in ShipHero
• How to Set Up EU and UK eCommerce VAT and OSS in ShipHero
• Understanding EEI and Using FTR Exemptions
• How to Use Tariff Codes (HS Codes) in ShipHero
• See all 10 articles

Troubleshooting Carrier Errors

• How to Ship to PO Boxes
• How to Ship to Military Addresses
• Understanding Quoting Errors in ShipHero
• Troubleshooting UPS Error 120313: Phone Number Required
• Troubleshooting Amazon Error: Terms and Conditions Not Accepted
• Troubleshooting DHL Error: Invalid Destination Location
• See all 9 articles

DHL

• Connecting DHL Express to ShipHero
• Connecting DHL eCommerce to ShipHero
• How to Use DHL eCommerce in ShipHero
• Understanding DHL eCommerce Fuel Charges

FedEx

• Connecting Your FedEx Account to ShipHero
• How to Enable FedEx One Rate
• How to Ship with FedEx Home Delivery and FedEx Ground
• How to Enable FedEx Ground Economy (Formerly SmartPost)
• How to Set Up FedEx Ground Collect
• How to Set Up FedEx International Connect (FIC)
• See all 9 articles

UPS

• How to Update Your UPS Carrier Connection for OAuth 2.0
• Understanding UPS Simple Rate
• How to Void UPS Labels
• Connecting UPS to ShipHero
• How to Set Up EDI with UPS
• How to Set Up UPS Mail Innovations

USPS

• Overview: USPS Modern Integration with ShipHero
• Connecting USPS Modern to ShipHero
• Overview: USPS Ground Advantage in ShipHero
• Understanding USPS Girth Constraints
• How to Ship USPS First-Class Letters via Endicia

Other Carriers

• Notice: ACI and Firstmile Carrier Support Changes
• Connecting Canada Post to ShipHero
• Connecting Passport to ShipHero
• Connecting SendCloud to ShipHero
• Connecting UniUni to ShipHero
• Connecting ShipX (Formerly XDelivery) to ShipHero
• See all 19 articles