Carrier Management & Shipping Settings

Carrier Setup & Tools

• Carrier Claim Policies and Filing Links
• Troubleshooting 3rd Party Billing Shipping Accounts
• How to Set a Shipping Cut-Off (Required Ship Date)
• How to Use Wildcard Matching
• Overview: Optimizing Carrier Connections in ShipHero
• Understanding Carrier Manifests in ShipHero
• See all 14 articles

Label Settings & Rate Shopping

• How ShipHero Determines if a Shipping Address Is Business or Residential
• Shipping Dangerous Goods: Best Practices and Compliance
• Overview: Label Generation and Rate Shopping
• How to Use RateShop+ in ShipHero
• How to Use Generic Labels in ShipHero
• How to Set Up Branded Invoices
• See all 12 articles

Tracking & Notifications

• Understanding How Tracking Is Sent to Your Store Platform
• Understanding Delayed Notification Tracking with Bulk Ship
• Troubleshooting: Missing Email Tracking Notifications

International Shipping

• Understanding Customs Commercial Invoice Management
• Understanding DDU and DDP in ShipHero
• How to Set Your Incoterms in ShipHero
• How to Set Up EU and UK eCommerce VAT and OSS in ShipHero
• Understanding EEI and Using FTR Exemptions
• How to Use Tariff Codes (HS Codes) in ShipHero
• See all 10 articles

Troubleshooting Carrier Errors

• How to Ship to PO Boxes
• How to Ship to Military Addresses
• Understanding Quoting Errors in ShipHero
• Troubleshooting UPS Error 120313: Phone Number Required
• Troubleshooting Amazon Error: Terms and Conditions Not Accepted
• Troubleshooting: DHL Express Errors and Limitations
• See all 9 articles

DHL

• Overview: DHL Express in ShipHero
• Connecting DHL Express to ShipHero
• Connecting DHL eCommerce to ShipHero
• How to Use DHL eCommerce in ShipHero
• Understanding DHL eCommerce Fuel Charges

FedEx

• How to Set Up 3rd Party Billing for FedEx in ShipHero
• Overview: FedEx in ShipHero
• FedEx MFA Connection Methods and Upgrading your FedEx Account
• Connecting Your FedEx Account to ShipHero
• How to Use ETD for International Orders via FedEx
• How to Ship Dangerous Goods with FedEx
• See all 12 articles

UPS

• Overview: UPS in ShipHero
• Troubleshooting: UPS Errors and Limitations
• How to Set Up 3rd Party Billing for UPS in ShipHero
• How to Update Your UPS Carrier Connection for OAuth 2.0
• Understanding UPS Simple Rate
• How to Void UPS Labels
• See all 9 articles

USPS

• Overview: USPS Modern Integration with ShipHero
• Connecting USPS Modern to ShipHero
• Overview: USPS Ground Advantage in ShipHero
• Understanding USPS Girth Constraints
• How to Ship USPS First-Class Letters via Endicia

Other Carriers

• Troubleshooting: International Bridge Limitations and Errors
• Connecting International Bridge In ShipHero
• Overview: International Bridge in ShipHero
• Troubleshooting: Dashlink Limitations and Errors
• Connecting Dashlink in ShipHero
• Overview: Dashlink in ShipHero
• See all 44 articles